A phone can use data while it sits untouched. Background updates and cloud syncing are among the reasons Kenya’s communications regulator is asking for clearer usage controls in its internet billing proposals.
The Communications Authority of Kenya proposed more transparent internet billing during a parliamentary committee review. The regulator raised concerns about requiring every provider to charge customers based on how much data they use.
Its proposals include alerts at 50%, 80% and 100% of usage thresholds, real-time usage dashboards and spending controls. The authority says the proposals will feed into its ongoing consumer protection review.